Shipping & Returns

This Agreement was last modified on 27 May 2018.

Shipping Policy:

Orders placed before 3pm Eastern time, Monday through Friday and if the part is in stock are shipped out same day. Orders after 3pm are shipped next day. Delivery time will vary depending on your location and the shipping method.

Shipping Method and Estimated Delivery Time:

Standard:
3-5 Business days
(Monday-Friday except federal holidays. Saturday delivery in some locations)

2nd Day Air:
2 Business days after order date
(if ordered before 4 PM Eastern Time, Monday-Friday)

Next Day Air:
1 Business days after order date
(if ordered before 4 PM Eastern Time, Monday-Friday)

Business days are Monday through Friday, except federal holidays. Orders placed on the weekend will ship out on Monday. Saturday delivery is available on orders shipped via the United States Postal Service. Saturday delivery is available on orders shipped by UPS Ground in some areas of CA, CO, CT, GA, IL, IN, KS, KY, MA, MD, MI, MO, NJ, NV, NY, OH, OR, PA, TN, VA. You can check the shipping carrier for your order with your tracking information.

Expedited Shipping
Orders placed before 4 PM Eastern Time, Monday through Friday (excluding federal holidays) will arrive two business days after the order date with 2nd Day Air or the next business day with Next Day Air.

Saturday delivery is not available for orders shipped by Air.

Return Policy:

Crash and Smash Auto Parts Guarantee

Crash and Smash Auto Parts is dedicated to total satisfaction: efficiency, speed and follow through. Total satisfaction is defined as complete satisfaction in vehicle application and part fit. Items sold by Crash and Smash Auto Parts come with a 30-Day Satisfaction guarantee.

  • If Buyer is unsatisfied for any reason and is requesting a refund Crash and Smash will be responsible for the costs of shipping the item back.
  • If buy purchases part in error. For example, orders a right-side mirror instead of a left side. Customer is responsible for shipping costs for return and replacement of correct item.
  • Crash and Smash is responsible for all shipping costs if items were pulled wrong by warehouse.

For information about how to contact us, please visit ourĀ contact page.